Job Description
_Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives._
LabCorp is seeking a remote Client Service Representative to join our team!
**Schedule:**
**Monday - Friday**
**6am - 3pm Pacific**
**Job Duties/Responsibilities**
+ Act a liaison between Invitae|LabCorp, the customer base and patients
+ Be well-versed in all Invitae products, processes, and policies to effectively solve client inquiries and complaints over the phone or via email
+ Speak with customers in a courteous, friendly, and professional manner using protocol procedures
+ Inquire, clarify, and confirm customer requirements and understanding of the solution
+ Provide additional customer education and information as needed
+ Qualify and establish inbound new customers request...
LabCorp is seeking a remote Client Service Representative to join our team!
**Schedule:**
**Monday - Friday**
**6am - 3pm Pacific**
**Job Duties/Responsibilities**
+ Act a liaison between Invitae|LabCorp, the customer base and patients
+ Be well-versed in all Invitae products, processes, and policies to effectively solve client inquiries and complaints over the phone or via email
+ Speak with customers in a courteous, friendly, and professional manner using protocol procedures
+ Inquire, clarify, and confirm customer requirements and understanding of the solution
+ Provide additional customer education and information as needed
+ Qualify and establish inbound new customers request...