Client Service Representative (Hawkesbury)

What you’ll be doing

As a member of the Personal and Business Banking Team, you will work in a fast‑paced Banking Center using your knowledge of financial services products to help clients with their day‑to‑day banking needs. You will serve as the first line of support, answering questions, assisting with transactions, and proactively connecting clients with the right team members to help them reach their financial goals.

You are flexible and may work evenings and weekends and be required to travel to multiple banking centers within a reasonable distance. You will be on‑site full time.

How you’ll succeed

• Client engagement – Help clients manage their accounts and products; focus on the client experience and make interactions meaningful; connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving – Listen, ask questions, and put yourself in the client’s shoes; act like an owner by ...