Client Services Officer

ORS Group

📍 Stirling, Western Australia, Australia

Full time Information and Record Clerks Posted February 22, 2026

Job Description

For this vacancy, we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

About the role:

We are seeking an enthusiastic and motivated Administration officer to join our Stirling office. Working with a national administration team to support business functions. This is a full time position working Monday – Friday.

Your Duties: 

  • Managing Incoming telephone enquiries and passing on messages as required.
  • Managing bookings and rescheduling for NDIS services.
  • Allocating new referrals to appropriate clinicians based on experience, location and skill set.
  • Organising interpreter / AUSLAN services as required.
  • Ownership of site presentation, cleanliness and events preparation.
  • Completing site audits as required.
  • Listening and taking appropriate action from voicemail requests
  • Reviewing and forwarding Faxes as required
  • Creating and updati...