Client Services Representative

SGS

📍 Mayfield West, New South Wales, Australia

Full-time Information and Record Clerks Posted February 18, 2026

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Job Description

Job Description
Join our Environmental team in Newcastle and play a key role in delivering outstanding client service across soil, water and air testing. This position combines client relationship management with hands-on coordination of sample receipt, registration and dispatch operations.
You will be the link between clients and the laboratory — ensuring expectations are managed, communication is proactive and services are delivered accurately and on time.
About the Role
As a Client Services Representative, you will:
Provide high-quality support to environmental clients and coordinate sample receipt and dispatch.
Register, check, label and process soil, water and air samples accurately and efficiently.
Communicate proactively with clients regarding sample status, turnaround times and any service impacts.
Prepare and coordinate quotations as required.
Liaise with laboratory teams to ensure KPIs and ...
                

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Job Details

Location

Mayfield West, New South Wales, Australia

Job Type

Full-time