Client Services Representative

GroomYourGram

📍 Mumbai, Maharashtra, India

Full-time Information and Record Clerks Posted February 25, 2026

Job Description

  • Act as the primary point of contact for clients, managing communication and expectations
  • Coordinate with internal teams to ensure timely execution of campaigns/projects
  • Understand client briefs, translate them into actionable plans, and oversee delivery
  • Track timelines, budgets, and deliverables while ensuring client satisfaction
  • Build long-term client relationships and identify upsell/cross-sell opportunities