Client services representative

GroomYourGram

📍 Mumbai, Maharashtra, India

Full-time Information and Record Clerks Posted March 02, 2026

Job Description

- Act as the primary point of contact for clients, managing communication and expectations
- Coordinate with internal teams to ensure timely execution of campaigns/projects
- Understand client briefs, translate them into actionable plans, and oversee delivery
- Track timelines, budgets, and deliverables while ensuring client satisfaction
- Build long-term client relationships and identify upsell/cross-sell opportunities