Client Services Representative
Cisive Philippines
📍 Pilipinas, Pilipinas, Philippines
Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing
We're committed to bringing passion and customer focus to the business.
The Client Service Representative serves as the primary point of contact for clients, providing exceptional support, and ensuring a seamless customer experience. The CSR will handle inquiries pertaining to the client's background screening program and overall account workflow, and ensure our clients receive superior and high-quality service throughout their journey. This role will assist clients with a variety of topics, including but not limited to communication of investigative findings, daily incoming inquiries, and reporting.
The candidate must be willing to WORK ONSITE in Quezon City , following US hours.
Duties and Responsibilities
Support basic client inquires, process routine requests, basic operational involvement with the ability to follow establi...