Client Services Role - Housing Operations
E
Employment and Social Development Canada
📍 edmonton, division no. 11, Canada
Job Description
Become a vital part of the Canadian Forces Housing Agency as a full-time Customer Services Representative focused on housing operations across Canada. Deliver exceptional service and support to military families and tenants with housing-related needs.
In this in-office role, you will be responsible for coordinating housing maintenance, fielding inquiries, and managing work orders. Your experience in client relations will be crucial in a dynamic environment where tenant satisfaction is a priority. Uphold the standards of integrity and respect as you provide essential housing solutions to residents.
Key Responsibilities:
• Address housing inquiries via phone, email, and face-to-face
• Coordinate maintenance appointments effectively
• Process work orders for timely service delivery
• Allocate housing units and keep accurate records
• Respond to tenant complaints promptly
Requirements:
• Minimum of two years secondary education
• Experience in fast-paced clien...
In this in-office role, you will be responsible for coordinating housing maintenance, fielding inquiries, and managing work orders. Your experience in client relations will be crucial in a dynamic environment where tenant satisfaction is a priority. Uphold the standards of integrity and respect as you provide essential housing solutions to residents.
Key Responsibilities:
• Address housing inquiries via phone, email, and face-to-face
• Coordinate maintenance appointments effectively
• Process work orders for timely service delivery
• Allocate housing units and keep accurate records
• Respond to tenant complaints promptly
Requirements:
• Minimum of two years secondary education
• Experience in fast-paced clien...