Client Services & Support Officer - Direct Contract

Citigroup

📍 Jakarta, Indonesia, Indonesia

Full-time other-general Posted March 01, 2026

Job Description

The Client Services & Support Officer is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist client facing client service to handle FX: documentations, cash projection, and transactional BAU support.



This is a direct contract position under Citi Indonesia



**Responsibilities:**



+ Perform trade verifications to ensure accuracy of booking requests

+ Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates

+ Complete settlement tasks and daily rate revaluations accurately and on time

+ Coordinate transaction processing issues to the appropriate department and collaborate on a solution

+ Perform regulatory controls, account reconciliations, and record re...