Client Support Specialist

Directio

📍 Philippines, Philippines, Philippines

Full-time Other-General Posted March 03, 2026

Job Description


Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the We Code Success principle, we prioritize the success of our clients, consultants, and partners.     

About project:  

We are looking for a Client Support Specialist for our multinational client, who specializes in developing marketplaces and systems aimed at lowering the costs of IT products. They emphasize transparency, price comparison, and real-time delivery options. 

Responsibilities: 

  • As Client Support Specialist you will be providing outstanding client support for clients in Southeast Asia; 

  • You will be managing client orders, inquiries, and warranty case...