Cloud Network Security Engineer (L2 Support) 2146

USER Experience Researchers

📍 cyberjaya, selangor, Malaysia

Full-time IT & Technology Posted June 05, 2026

Job Description

We are looking for a Network Security Engineer (L2 Support) to support and maintain cloud-based network security services. The role involves incident resolution, infrastructure changes, and ensuring stable and secure network operations across cloud environments.

Key Responsibilities

  • Provide L2 support for cloud-based network security services, including firewalls, web proxies, load balancers, and DNS.
  • Troubleshoot and resolve incident and problem tickets within defined service levels.
  • Coordinate with external vendors and internal teams to ensure service availability and performance.
  • Implement and manage changes to network security infrastructure following established change management processes.
  • Ensure all changes are properly documented and handed over to operations teams.
  • Enforce security and network standards across all implemented solutions.

Requirements (Must-Have)

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