Cloud Network Security Engineer (L2 Support) 2146
U
USER Experience Researchers
📍 cyberjaya, selangor, Malaysia
Job Description
We are looking for a Network Security Engineer (L2 Support) to support and maintain cloud-based network security services. The role involves incident resolution, infrastructure changes, and ensuring stable and secure network operations across cloud environments.
Key Responsibilities
- Provide L2 support for cloud-based network security services, including firewalls, web proxies, load balancers, and DNS.
- Troubleshoot and resolve incident and problem tickets within defined service levels.
- Coordinate with external vendors and internal teams to ensure service availability and performance.
- Implement and manage changes to network security infrastructure following established change management processes.
- Ensure all changes are properly documented and handed over to operations teams.
- Enforce security and network standards across all implemented solutions.
Requirements (Must-Have)
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