Job Description
Description
Cloud Support Engineer
Roles & Responsibilities:
• CSE will be responsible to monitor the Cloud Infrastructure and respond to any issues.
• Expected to learn DevOps Skills on work
• Responsible to provide timely and effective resolutions to the customer tickets.
• Responsible to Interact with Dev Team to coordinate on the customer tickets.
• Responsible to update the Open tickets on daily basis.
• Meets expectations regarding productivity as defined by the process or manager
• Enter bugs to Engineering on any infrastructure issues.
• Keep status and changelogs for any work.
• Working days: 5 days a week – Weekly time off: 2 days (Rotational) and not necessarily (Saturday / Sunday)
Primary Skills required:
• Knowledge of Azure.
• Working knowledge of Linux environment
• Basic knowledge of the DevOps Concepts
• Ability to follow instructions a...