Cloud Support Engineer Sr

Our client is searching for a Cloud Support Engineer to join their team in Buenos Aires, Argentina.

The Cloud Support Engineer needs to be a highly skilled technical professional who deploys their abilities to solve problems, provide assistance, and maintain customer satisfaction for those using cloud services. Their focus is on ensuring a positive user experience and optimizing cloud resources.

What You Will Do:

• Provide advanced strategic knowledge and technical oversight for the identification and containment of incidents.
• Delegate response tasks effectively and prioritize response actions across multiple incidents.
• Create detailed timelines and other supporting documentation.
• Work with partner teams to provide technical analysis of cases to assist in the development of mitigation and detection techniques.
• Turn technical analysis into high-quality incident after-action reports.
• Understand the Business Lines...