Job Description
Job Title: Change Coordinator - Code Upgrade & Change Management
Department: Engineering and Operations
Location: Mumbai
Reporting: Manager - Enterprise Network Operations
Job Type: Full Time
Shift: US Shift Hours
- ROLE
- The Change Coordinator is responsible for managing and overseeing all customer-related changes within the GOC team, with a primary focus on code upgrades and adherence to internal change management processes.
- This role ensures that all change activities are planned, documented, reviewed, and coordinated in compliance with both customer governance standards, customer availability and NTTGN internal change policies, NOCCP101.
- The Change Coordinator serves as the central point of contact for change control, code upgrade scheduling, Vendor maintenance, GOC-initiated ...