Job Description
Title: AR Collections SpecialistLocation: GurgaonWork format: Full time work from officeExperience: 9-15 YearsCore Competencies Required: Accounts receivable and collections management. Customer success and service management. Revenue collection, retention, and upselling. DSO control and billing follow-up. Enterprise and SME collections. Complaint management and SLA resolution. Channel partner and agency coordination. Team leadership and performance management. MIS reporting, dashboards, and process compliance.Responsibilities: Ensure timely collections and bill submission to maintain DSO. Responsible for revenue collection, retention, and revenue upselling. Allocate data to team members and designed strategies to meet daily, weekly, and monthly targets. Handle total collection processes with backend support activity. Leverage customer relationships to support billing and collection for faster