Job Description
Work Setup
Onsite (Biñan, Laguna)
Work Schedule
Night shift schedule, Shifting, No fixed weekends off
Start Date
May 4, 2026
Qualifications
- Finished at least 2 years in college w/o back subjects
- At least 2 years of experience in a BPO industry supervisory role for an outbound collections or blended (inbound/outbound and/or email) account
Required Experience
- Experience managing a team of 15 to 20 associates
- Demonstrated skills in coaching, performance management, decision‑making, delivering impactful results, and conducting effective interviews.
- Outstanding verbal and written communication abilities that connect and inspire.
- Availability to work a flexible schedule, including nights, weekends, and holidays, to meet dynamic business needs.
- Tech‑savvy with proficiency in email, MS Word, Excel, and key service systems to ensure seamle...