Job Description
Overview
- Job Duration: Permanent
- Language of Work: English
- Hours of Work: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
Responsibilities
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
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