Command Centre Team Lead: WFM, Reporting & Analytics

A leading IT and business consulting firm is seeking a Workforce Management and Reporting Team Lead in Taguig. This role involves overseeing a team of analysts to optimize operations, manage resources, and attain SLAs within the back-office processing environment. The ideal candidate has over 4 years of experience, excellent leadership skills, and proficiency with reporting tools like Tableau and Power BI. Join us to drive improvements and make a significant impact in the organization.
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