Complaints Insight Specialist
Harnham - Data & Analytics Recruitment
📍 nottingham, east midlands, United-Kingdom
Job Description
Job Description
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Complaints Insight Specialist
Up to £45,000
Nottingham (3 days a week on-site)
This is an opportunity to join a highly data-driven team where customer insight directly shapes business decisions. Sitting at the intersection of analytics, operations, and strategy, this role offers strong visibility across the organisation and the chance to influence meaningful improvements to customer outcomes.
THE COMPANY
They are a well-established financial services organisation known for putting data at the heart of decision making. With a strong focus on customer experience and continuous improvement, they invest significantly in both technology and people. The business promotes a collaborative and inclusive environment, with clear progression pathways and structured development opportunities. You...