Computer Application Support

Requirement

• Scope of work

The objective for this resource would be to adapt the current client Cloud intake process for public and private Cloud Services to the new DCMS Framework by realigning client engagement processes and documentation; participating in Cloud governance bodies; as well as performing client and stakeholder consultations to deliver technical advice and guidance to support Cloud decision‑making for the adoption of public Cloud services in a military context based on the new framework.

Tasks

• Refine the client engagement process and engagement model by:
  • Improving operational efficiency and enhancing client service delivery, including streamlining requirement gathering, standardizing documentation practices, and strengthening its governance integration.
• Partake in the end‑to‑end client business intake processes by documenting and tracking a high volume of technical client...