Construction Product Support Specialist At Sany Hamilton
S
SANY Canada
📍 hamilton, on, Canada
Job Description
Drive customer satisfaction and dealer performance as a Construction Product Support Specialist at SANY. This role demands solid technical skills and readiness to resolve product-related concerns in the field. As a key member of the SANY team, the Product Support Specialist will collaborate with dealers, address product support challenges, and ensure they are equipped for current models. A background in engineering and excellent troubleshooting abilities are essential for success in this position.
Key Responsibilities
- Partner with dealers to solve product support issues
- Communicate product solutions with factories effectively
- Enhance dealer capabilities with hands‑on training
- Manage technical queries and provide timely support
- Conduct market research for product‑related initiatives
Requirements
- Technical background in Mechanical or Electrical Engineering
- Proven track record in constructi...