Contact Center Team Lead: Coaching & Performance

A leading financial services provider in Colombia seeks a Customer Service Team Leader to coach and develop a team of service representatives. This hybrid role focuses on delivering exceptional customer experiences while driving team performance metrics. Candidates should have 2-3 years in financial services, 2 years of leadership experience, and excellent communication skills. The position requires a proactive approach to employee engagement and proven coaching abilities, emphasizing teamwork and efficiency.
#J-18808-Ljbffr

Apply for this Position