Contact Centre Team Lead - Operations & Process Improvement

Recruit Express Pte Ltd. is looking for a Contact Centre Team Leader to oversee daily operations in Ubi. You will handle inquiries, manage issues, and support team initiatives to improve processes. This role requires strong problem-solving skills and the ability to work under pressure.

The position is a 1-year contract with working hours from 8.30am - 6pm, Monday to Friday. This is an excellent opportunity for those passionate about customer service and team leadership.