COORDINATOR, WORKFORCE MANAGEMENT

Qualfon

📍 Makati, Metro Manila, Philippines

Full-time Business Operations Specialists Posted March 01, 2026

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Job Description

 
  Job Summary 
 This position is responsible for coordinating Workforce functions which includes management of workforce personnel, headcount, forecasting, reporting, capacity planning and strategic planning for workforce process improvements. The Workforce Coordinator is responsible for a team composed on Real-Time Analysts, Workforce Analysts, Schedulers, and Reporting Analysts. The Workforce Coordinator reports to and works in collaboration with the Workforce Manager in ensuring that the client and internal workforce requirements and deliverables are met. 
  Responsibilities  
  1. Team Coordination 
 Coordinates that all RTA (Real-Time Analyst) deliverables are accurate and sent timely
 Provides support to the team and reinforces RTA related directives down to Operations Management
 Assist in conducting regular performance evaluations with the team.
  2. Strategic Planning 

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Job Details

Location

Makati, Metro Manila, Philippines

Job Type

Full-time