Courier Operations Manager at Bolt

Confidential

📍 Ghana, Ghana, Ghana

Full-Time Operations Specialties Managers Posted February 19, 2026

Job Description

The Courier Operations Manager will be leading the Courier Operations function for Bolt Food in the market, making sure our operations run efficiently and at scale. The role will have a direct impact on the business growth through achieving supply growth milestones and key metrics.

You will be reporting directly to the Country Manager, leading the local courier operations team, and working closely with other cross-functional / HQ stakeholders to support our explosive growth.


Your daily adventures will include:

  • Launch and manage courier operations in the market.

  • Hire, train and lead a team dedicated to courier operations to ensure we have good relationships with couriers and fleet partners.

  • Create, improve and scale courier operations processes.

  • Manage the onboarding process of couriers to ensure service levels are met.

  • Monitor, improve and optimise key delivery metrics to increase efficiency and ensure a ...