Job Description
Job Description . Confident and comfortable working with IT systems emails, training management system, and customer relation system. . Competent in using MS Words and Excel for reports generation. . Requires logical and analytical thinking. . Good communication skills. . Open to working shifts.
Requirements . At least Nitec or equivalent with at least 2 years of experience in customer service. . Good communication skills, both written and spoken. . Ability to deal with customers effectively, in a friendly and professional manner, and has good stress tolerance. . Possess good decision-making and problem-solving abilities to respond to complaints and questions and to think quickly during customer interactions. . Strong attention to details with good organizational and multi-tasking ability, with the ability to write and communicate clearly. . A team player with strong interpersonal skills and an excellent service mindset, committed to delivering high quality work. Adaptable, receptiv...
Requirements . At least Nitec or equivalent with at least 2 years of experience in customer service. . Good communication skills, both written and spoken. . Ability to deal with customers effectively, in a friendly and professional manner, and has good stress tolerance. . Possess good decision-making and problem-solving abilities to respond to complaints and questions and to think quickly during customer interactions. . Strong attention to details with good organizational and multi-tasking ability, with the ability to write and communicate clearly. . A team player with strong interpersonal skills and an excellent service mindset, committed to delivering high quality work. Adaptable, receptiv...