Job Description
About the role
Your primary objective will be to develop solid alliances with both customers and co‑workers to ensure the accurate and timely processing of payments, maximising the collection of funds and minimising overdue accounts. As an integral part of our financial team, your multi‑skilled approach will help us maintain high levels of financial control and exceptional customer service.
What you will do
Credit Control & Collections
- Actively manage a defined ledger, ensuring prompt collection of outstanding balances in line with agreed payment terms and company procedures
- Monitor customer credit limits and balances in line with company risk mitigation controls
- Proactively chase overdue accounts through telephone, email and written correspondence
- Investigate, manage and resolve invoice and payment queries in a timely and professional manner
- Escalate high‑risk or long‑overdue accounts to the Cred...