Critical IT Support Technician 24/7
R
Resonaite
📍 sault ste. marie, algoma district, Canada
Job Description
Join our client as a Critical IT Support Technician, providing 24/7 monitoring and maintenance for vital data center infrastructure. Your troubleshooting and operational skills are essential.
This position focuses on maintaining the operational integrity and availability of critical systems. You will monitor workflows, perform backups, and adhere to established procedures in a comprehensive 24/7 environment. Flexibility in schedule ensures seamless support during all shifts.
Key Responsibilities:
• Oversee daily operations of data center systems
• Execute production control and automation processes
• Troubleshoot and escalate technical incidents promptly
• Manage access controls to secure data operations
• Maintain operational logs and documentation
Requirements:
• Minimum 3 years of technology operations experience
• 1 year of Service Desk Support experience preferred
• Proficient in technical troubleshooting and incident handling
• Familiarity with...
This position focuses on maintaining the operational integrity and availability of critical systems. You will monitor workflows, perform backups, and adhere to established procedures in a comprehensive 24/7 environment. Flexibility in schedule ensures seamless support during all shifts.
Key Responsibilities:
• Oversee daily operations of data center systems
• Execute production control and automation processes
• Troubleshoot and escalate technical incidents promptly
• Manage access controls to secure data operations
• Maintain operational logs and documentation
Requirements:
• Minimum 3 years of technology operations experience
• 1 year of Service Desk Support experience preferred
• Proficient in technical troubleshooting and incident handling
• Familiarity with...