CSR | Finance Account Representative | Newcomer Friendly

CSR | Finance Account Representative | Newcomer Friendly

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training

We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.

Responsibilities

• Respond to financial inquiries via phone, chat, or email
• Assist clients with billing, payments, and account updates
• Resolve transaction-related issues efficientlyDocument all interactions accurately
• Escalate complex issues to supervisors
• Maintain quality, productivity, and customer satisfaction metrics

Schedule & Training

• Shifts include nights, weekends, and holida...