CSSC Back Office Engineer (MY, SG, PH, TH)

***

Overview

Are you passionate about delivering technical excellence that strengthens customer relationships and drives smarter pump solutions for OEM partners? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

What you will be doing

• Prepare and deliver accurate technical quotations, product selections, and application recommendations for OEM customers.
• Provide pre‑sales and post‑sales technical support including product identification, type key interpretation, and spare parts guidance.
• Collaborate with External Sales, Key Account Managers, Engineering (CSU/SEE Production), and Project Sales to ensure seamless customer experiences.
• Lead and continuously improve customer service processes, driving efficiency and quality within the CSSC unit.
• Serve as the technical liaison between customers, suppli...