Customer Assistant - Cafe - Harrogate

Marks and Spencer

📍 harrogate, england, United-Kingdom

Full-time Management & Operations Posted June 20, 2026

Job Description

Summary

Cafe Customer Assistant

Work Pattern

  • Week 1:
    • Sunday: 09:00 - 17:00
    • Monday: 10:00 - 18:00
    • Tuesday: 10:00 - 18:00
    • Wednesday: 10:00 - 18:00
  • Week 2:
    • Monday: 10:00 - 18:00
    • Tuesday: 10:00 - 18:00
    • Wednesday: 10:00 - 18:00
    • Saturday: 10:00 - 18:00

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
  • Efficiency and effectivene...