Customer Call Handler
M
Michael Page
📍 Prestwich, Greater Manchester, United Kingdom
Job Description
The Customer Call Handler will manage inbound and outbound calls, ensuring excellent service delivery in a professional services environment. This role is based in Manchester and requires a proactive individual with strong communication skills.
Client Details
This opportunity is with a well-established organisation in the professional services industry. The company operates at a medium scale and is known for providing exceptional service and fostering a collaborative work environment.
Description
Handle a high volume of incoming and outgoing calls promptly and professionally.
Provide accurate information and support to customers on a variety of enquiries.
Log and maintain detailed records of customer interactions in the system.
Resolve customer issues efficiently or escalate them to the relevant department.
Ensure compliance with company policies and procedures during all interactions.
Work closely with team members to improve customer satisfa...
Client Details
This opportunity is with a well-established organisation in the professional services industry. The company operates at a medium scale and is known for providing exceptional service and fostering a collaborative work environment.
Description
Handle a high volume of incoming and outgoing calls promptly and professionally.
Provide accurate information and support to customers on a variety of enquiries.
Log and maintain detailed records of customer interactions in the system.
Resolve customer issues efficiently or escalate them to the relevant department.
Ensure compliance with company policies and procedures during all interactions.
Work closely with team members to improve customer satisfa...