Job Description
Job Summary
Customer Care Support Associate – 12 month fixed‑term contract. Location: Peterborough.
Salary: Competitive, starting from £26,228 depending on experience.
Closing Date: 10 June 2026.
Responsibilities
- Process customer requests and answer queries.
- Work with the team to resolve complex issues.
- Maintain accurate and compliant records across multiple systems.
- Communicate effectively with internal stakeholders and customers.
- Operate under pressure while maintaining high quality and control.
Qualifications
- Experience in operational or customer service roles (financial services experience is a bonus).
- Strong analytical skills and the ability to interpret complex information.
- Detail‑focused, accurate and comfortable in a compliance‑driven environment.
- Problem‑solving experience with multiple systems.
- Confident commun...