Job Description
Job Title: Customer Care Associate
Industry: Banking
Experience: 0–3 Years
Location: Secunderabad (Telangana)
CTC - Upto 5 LPA
Job Summary:
We are hiring Customer Support Associates for a leading Bank to handle customer queries and provide exceptional service across channels. The role requires strong communication skills and a customer-first approach.
Key Responsibilities:
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Handle inbound/outbound customer interactions via calls, emails, or chat
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Resolve customer queries related to banking products and services
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Ensure timely and accurate issue resolution
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Maintain high levels of customer satisfaction and service quality
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Adhere to compliance and process guidelines
Eligibilit...