Job Description
Responsibilities:
• Excellent communication, impeccable spelling, and grammar.
• Comfortable with phone calling to get things done
• Prior experience with eCommerce Chat Email and Resolution Team.
• Email / live chat customer support experience.
• Should be comfortable in multi-tasking in a high-energy environment.
• Previous experience in a similar role, preferably for a Growing eCommerce Business.
• Proficient in Excel and Google sheets skills.
• Excellent analytical, problem-solving, and organizational skills.
• Customer-orientated and Customer Complaint and Issue resolution experience.
• Flexibility to work and Responsible attitude is a must.
Skills and Requirements
• Any graduate degree.
• Preferred Proficiency in Multiple Languages.
• Fluency in Spoken English and VAS trained Candidates Preferred.