Customer Care Operative

One of the UK’s leading 5-star housebuilders, known for delivering high-quality homes across the country, is looking for a Customer Care Maintenance Operative/Technician to join their North West team.

With a strong reputation for excellence and customer satisfaction, they focus on building well-designed, sustainable communities.

Focusing on delivering exceptional post-purchase support to homeowners within the North West region, you’ll visit customers' new homes to rectify reported defects, at the instruction of the office-based coordination team.

Key Responsibilities:

• Conduct inspections and perform maintenance tasks on newly occupied homes, ensuring all work meets the highest quality standards.
• Address and resolve reported defects promptly, maintaining clear communication with homeowners throughout the process.
• Coordinate with the Customer Care Team to ensure all necessary resources are available prior to appointments.
• M...