Customer Care Representative

Robert Half

📍 Campinas, State of São Paulo, Brazil

Perm Information and Record Clerks Posted May 26, 2026

Job Description

The Company

  • Multinational company focused on oil and gas, located in the Campinas-SP.
  • Job description

  • Review, interpret, and manage customer purchase orders to ensure compliance with company policies, contractual terms, quality requirements, and applicable export or government regulations;
  • Enter and maintain customer orders, forecasts, and pricing details accurately in ERP systems (SAP);
  • Prepare and send order acknowledgements, confirmations, and updates to customers;
  • Support demand management by ensuring accurate customer forecasts are reflected in ERP systems to drive material planning and sales execution;
  • Coordinate expedited orders with internal teams as required;
  • Prepare timely and accurate quotes (RFQs) through close coordination with sales, operations, and finance teams;
  • Partner with Sales Managers, Customer Account Managers, and Business Managers to support contract and orders execution and re...