Customer Care Representative - Software & Hardware (Php 20,500)

Alorica

📍 makati, metro manila, Philippines

Full-time Management & Operations Posted June 26, 2026

Job Description

  • Handle customer inquiries via phone, email, and chat.

  • Provide accurate information about products and services.

  • Resolve customer issues promptly and effectively.

  • Maintain a positive attitude and professionalism.

  • Document interactions and feedback for continuous improvement.

  • Collaborate with team members to enhance customer satisfaction.

  • Educational Qualifications: High/Senior High School diploma required.

  • Experience Level: No experience required; entry-level position.

  • Skills and Competencies: Proficiency in English, customer service orientation, strong problem-solving abilities, technical skills, call center familiarity, and excellent organizational skills.

  • Responsibilities and Duties: Assist customers via phone or chat, resolve inquiries, provide product information, and ensure c...