Customer Care Specialist - Elevate Customer Experience

Convergys in Naga, Philippines is seeking Customer Service Representatives to ensure high-quality service meets contractual KPIs. The ideal candidate will possess strong orientation towards customer satisfaction, with capabilities in communication and multitasking in a fast-paced environment.

A high school diploma is preferred. Responsibilities include responding to customer inquiries and maintaining knowledge of client products, all while demonstrating professionalism and empathy in interactions.