Customer-Centric eCommerce Specialist

Carters Inc.

📍 mississauga, peel region, Canada

Full-time Other-General Posted May 23, 2026

Job Description

Support digital sales initiatives as an eCommerce Site Specialist. Focus on utilizing Salesforce and Dynamic Yield to enhance user experience while improving key performance metrics.
In this collaborative role, you will work to optimize the final stages of the customer journey through innovative strategies and analytical insights. Your ability to troubleshoot and prioritize tasks will help improve conversion rates and total site performance. Embrace the opportunity to shape the future of eCommerce.
Key Responsibilities:
• Manage A/B testing on priority site elements
• Analyze performance data to inform strategies
• Collaborate with merchandising and product teams
• Conduct daily troubleshooting and site optimizations
• Propose data-driven solutions for better efficacy
Requirements:
• 3+ years experience with Salesforce Commerce Cloud
• Proven ability to navigate complex processes
• Experience with Dynamic Yield preferred
• Strong multi-tasking abilit...