Customer Engagement Specialist at easyhome

goeasy

📍 kitchener, region of waterloo, Canada

Full-time Management & Operations, Sales Posted June 08, 2026

Job Description

Elevate customer experiences as a Customer Engagement Specialist with easyhome. This role focuses on financial needs assessment, account management, and maximizing sales in a retail setting.

At easyhome, part of the goeasy group, you will engage directly with customers to understand their unique financial situations and provide tailored solutions. Your responsibilities will include driving sales, maintaining an inviting retail environment, and building long-term customer relationships through effective communication and empathy.

Key Responsibilities:
• Engage customers to assess their financial leasing needs
• Accurately manage and update customer accounts daily
• Maximize sales through strategic product presentation
• Assist in maintaining retail cleanliness and operations
• Support delivery and collection tasks as required

Requirements:
• Proven sales and communication capabilities
• Retail or service ex...