Customer Experience Agent at TD Canada Trust

TD

📍 lively, on, Canada

Full-time Other-General Posted June 07, 2026

Job Description

Engage with customers as a Customer Experience Agent at TD Canada Trust in Lively, Ontario. Shape positive banking experiences and promote financial solutions while managing transactions effectively.
At TD Canada Trust, you will serve as the first point of contact for customers, ensuring their needs are met through a range of banking services. This role requires understanding customer requirements to recommend appropriate solutions and resolving inquiries using standard procedures. Working effectively with your team is essential to achieve goals while maintaining operational excellence.
Key Responsibilities:
• Process deposits, withdrawals, and bill payments accurately
• Identify customer needs and suggest tailored banking solutions
• Address and escalate customer concerns as needed
• Meet business objectives by promoting banking solutions
• Foster collaborative team dynamics and a positive work atmosphere
Requirements:
• High School diploma and over 1 year o...