Customer Experience Ambassador

Globe Telecom

📍 lucena, calabarzon, Philippines

Full-time Human Resources Posted June 17, 2026

Job Description

Overview

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations on Globe products and services to meet their needs and/or resolving their issues.

Responsibilities

  • Assists customers’ journey in using digital channels via face to face digital user assistance or education
  • Attends to sales and service needs of customers
  • Approves and processes sales and services applications and transactions in the system
  • Processes payment for bills, purchases, and other transactions

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated through...