Customer Experience Associate at Scotiabank
S
Scotiabank
📍 listowel, on, Canada
Job Description
Elevate customer interactions as a Customer Experience Associate at Scotiabank in Listowel, Ontario. Your proactive approach will ensure customers achieve their financial goals while fostering strong relationships.
In this part-time role (15 hours/week), you'll embody the service-first culture of Scotiabank. With your people-centric skills, you'll connect with customers and identify their needs while facilitating day-to-day transactions. The role also includes simple sales opportunities and promoting mobile banking.
Key Responsibilities:
• Build and maintain strong customer relationships
• Discover and address customer needs proactively
• Process daily transactions accurately
• Identify and fulfill simple sales opportunities
• Introduce clients to mobile banking applications
Requirements:
• Proven customer service experience
• Strong communication and interpersonal skills
• Flexible availability for scheduling
• Technical expertise in digital banking...
In this part-time role (15 hours/week), you'll embody the service-first culture of Scotiabank. With your people-centric skills, you'll connect with customers and identify their needs while facilitating day-to-day transactions. The role also includes simple sales opportunities and promoting mobile banking.
Key Responsibilities:
• Build and maintain strong customer relationships
• Discover and address customer needs proactively
• Process daily transactions accurately
• Identify and fulfill simple sales opportunities
• Introduce clients to mobile banking applications
Requirements:
• Proven customer service experience
• Strong communication and interpersonal skills
• Flexible availability for scheduling
• Technical expertise in digital banking...