Customer Experience Associate - Calgary, AB (22.5 hours/week) 12-Month Contract
S
Scotiabank
📍 calgary, ab, Canada
Job Description
About The Role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people‑centric and connect with customers in a relatable way. As an essential member of the Canadian banking branch network, the focus is to provide exceptional service throughout the customer’s journey by
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day‑to‑day transactions
- Nurturing rich, long‑standing relationships
- Contributing to the branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking ...