Customer Experience Associate - Calgary, AB (22.5 hours/week)
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Scotiabank
📍 calgary, ab, Canada
Job Description
Requisition ID:
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
About the Role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people‑centric and connect with customers in a relatable way. As an essential member of the Canadian banking branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for.
- Processing day‑to‑day transactions.
- Nurturing rich, long‑standing relationships.
- Contributing to the branch’s targets by identifying and fulfilling simple sales opportunities.
- Being a technology ...