Customer Experience Associate- Fixed Term
T
TD
📍 town of westlock, ab, Canada
Job Description
Work Location
Westlock, Alberta, Canada
Hours
22.5
Line of Business
Personal & Commercial Banking
Pay Details
22.00 - 27.21 CAD
Job Title
Customer Experience Associate
Responsibilities
- Process financial transactions such as deposits, withdrawals, and bill payments, following standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
- Understand and determine customer needs to recommend solutions that meet those needs, exercising discretion with confidential matters.
- Respond to and resolve customers' concerns using standard procedures and escalating non‑standard activities as required.
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
- Connect personally with customers to advise them clearly on banking solutions ...