Customer Experience Associate- Future Opportunities
T
TD
📍 chatham, on, Canada
Job Description
Work Location: Chatham, Ontario, Canada
Hours: 15
Line Of Business: Personal & Commercial Banking
Pay Details: $22.00 - $27.21 CAD
Job Description
Customer Experience Associate role at TD Canada Trust, responsible for processing financial transactions, advising customers, and maintaining quality customer experiences.
In This Role, You Will
- Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a ti...