Customer Experience Associate - Lethbridge Financial Centre, AB (30 hours/week)
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Scotiabank
📍 lethbridge, ab, Canada
Job Description
Requisition ID:
About the Role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates Are People-centric And Connect With Customers In a Relatable Way. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to be...