Customer Experience Manager - Campbellfield
4WD SUPACENTRE
📍 Campbellfield, Victoria, Australia
Job Description
Description
Customer Experience Manager
4WD Supacentre | Campbellfield VIC
Everyday legends wanted.
At 4WD Supacentre, the adventure doesn’t stop when the sale is done. What happens after matters just as much. That’s where this role comes in.
We’re looking for a Customer Experience Manager to lead our after-sales support in-store and turn challenges into long-term loyalty. This role is about owning the customer journey, backing your team, and making sure every customer leaves feeling supported, heard and ready for their next adventure.
This is a hands-on leadership role for someone who’s calm under pressure, solutions-focused, and proud of delivering great outcomes
What you’ll be doing
As the Customer Experience Manager, you’ll take ownership of all things after sales, including warranties, returns, enquiries and customer follow-up. Y...